Signing in and account safety

The sign-in steps, the ways you can sign in, when you're asked for an extra code, and what each sign-in message means.

Why ClinyPal sometimes emails you a 6-digit code after your password, how long it lasts, how to get another one, and what happens if you enter it wrong.

Get a reset link when you've forgotten your password, set a password for a Google or Microsoft account, or change your password while signed in.

What locks a ClinyPal account, how long the lock lasts, how to get back in, and what a lock you didn't cause means.

Turn on authenticator-app codes for your sign-in, keep your backup codes safe, sign in with them, and recover if you lose the app.

Some changes ask for your password, or a passkey, even though you're signed in. What triggers it and what to do if it doesn't accept your password.

Require two-factor authentication for every user and choose how long an idle session stays signed in.

Add a passkey so you can sign in with your fingerprint, face or screen lock instead of a password, and remove one when a device is replaced.

Link your Google or Microsoft account to your ClinyPal user, sign in with it, and disconnect it again.

Per location: how patient names show in the browser title, what's anonymised after a patient is deleted, and whether invoice and receipt emails go out.

The six roles in ClinyPal, the two settings that narrow them for each person, and the full table of what each role can do.