The messaging reports tell you whether messages went, what they cost and whether broadcasts worked. Two reports, both short.

What you'll learn
  • Which reports are in this group and what question each answers
  • Who can run them
  • Where the figures come from

The messaging reports

Both are clinic-wide, because SMS credit and broadcasts aren't per location, and both take a date range. Every role can open them.

ReportAnswers
SMS usage & balanceMessages sent by type, segments used, and the credit left.
Broadcast performanceFor each broadcast, recipients, delivered and failed.