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Clinic setup and preferences
Clinic setup and preferences
Manage locations, users, practitioners, integrations, your subscription, and clinic-wide defaults.
14 articles
Last updated June 14, 2025
Set your clinic-wide defaults
The General Settings page: account and contact details, currency and time zone, calendar hours and slot size, cancellations, default automatic messages, auto sign-out and Require 2FA.
Set up your locations and business details
Add each place you practice from, with its own address, contact details, time zone, opening hours, invoice details, fees and reminder switch.
Archive or restore a location
Retire a location you no longer practice from without losing its history, and bring it back later if needed.
Manage your team
Add staff, send the invitation, choose the security role and location access, mark someone as a practitioner and set what patients see of them.
Organize practitioners into departments
Group practitioners by department for the team view, reports and the booking site.
Deactivate a practitioner
Remove someone as a practitioner or deactivate their account, with their upcoming appointments moved or canceled and patients told once.
Manage your subscription
See your plan and practitioner limit, pick a plan when the trial ends, switch billing period, upgrade, downgrade or cancel, and understand proration and account credit.
Manage your clinic's saved cards
Add, replace and remove the cards that pay your subscription and SMS top-ups, and read the transaction list.
Connect apps and integrations
What the Apps Integration page offers: calendars, payment providers, accounting, marketing lists and cloud drives, what Connected and Needs attention mean, and how disconnecting works.
Connect your personal calendar
See your ClinyPal appointments in Google Calendar, Outlook or Apple Calendar, and choose what each event shows.
My personal calendar isn't syncing correctly
What calendar sync does and doesn't do, and what to check when an appointment is missing, duplicated or on the wrong calendar.
Connect an online payment provider
Take deposits and payments through online booking and payment links with Stripe, PayPal or Square, each using your own account.
Connect your accounting software
Send invoices, payments and refunds to Xero, QuickBooks Online or Zoho Books automatically every night, and know what the books will and won't get.
Connect a marketing tool
Keep a Mailchimp, Brevo, HubSpot or Zoho Campaigns list in step with the patients who have opted in to marketing email.
Other categories
First steps in ClinyPal
Signing in and account safety
The calendar and appointments
Let patients book themselves
Working with patients
Invoices, payments and money
Products and inventory
Messaging and campaigns